CUSTOMER SERVICE


If you are not satisfied with your purchase for any reason, please let us know at info@hanumanyogaclothing.com
Shipping & Delivery
International Shipping, except to Japan and Korea
10-15 business days for orders to arrive
 
Ordering
 
Most orders are processed within 2days of receipt. Processing time does not include weekend.
If you would like to track the progress of your order, please just log in to "My Account" where you will be able to see the delivery adress, what you ordered, and the order status with shipping number. 

Privacy & Security

Hanuman Yoga Clothing Company collects customer information through its web site which is only used to process orders, enhance our customer's shopping experience, and to communicate with our customers about products services and promotions. We do not share the information you provide us online with any outside company or third party. Our mailing list is private, your name, email and address will be kept confidential.

Returns & Replacements

No Refund, exchange only. Although if it was a blatant mistake by us we'll pick up everything Returns & Exchanges.
  1. Please email us let us know about your interest replace garment within 14 days at : info@hanumanyogaclothing.com. Include your name, invoice number, and reason for return.
  2. Send the garment back to us within 14 days include Your Name, Invoice Number, Reason
  3. Return your item(s) to the following address:
    Hanuman Yoga Clothing  5/A, 58-60 PEEL ST, 16A ELGIN ST, CENTRAL HONG KONG

We will treat you fairly and expect the same fairness from you.

If you are not delighted with your purchase, return the item(s) in its original condition within fourteen (14) days. We do not accept returns for other retail outlets. If you have a return purchased from a retailer, please return the items to the store or retailer you purchased the items from.

To receive a refund based on the purchase price of the item(s) and a credit back to your original method of payment used to make your purchase:

(1) All merchandise must be returned within 14 days of the original purchase date.
(2) The merchandise must be unworn, all tags must be attached and there should be       no visible signs of wear.
(3) Include a note with your order stating why you are returning the merchandise.

Final sale items cannot be returned or exchanged.

Preference Returns are returns that are made for any reason other than defective merchandise or if the wrong item was sent to you.

Return Shipping. At this time, we do not offer free return or exchange shipping, and customers are responsible for all return shipping costs for any preferential returns.

Restocking Charges(s). We will treat you fairly and respectfully and expect the same fairness and respect from you. This means that you will not habitually purchase items and then return them. If we detect that type of activity pattern, we will impose restocking charges of up to 25% — and may refuse or cancel your future orders or close your account with us entirely. Recurring instances where garments are worn and returned will be handled similarly. No credit will be granted for clothing that has been worn.

Returned items must be in their original packaging and in original condition so that they can be resold. Any items returned to us without the original packaging and/or in used or unacceptable condition will be refused and returned to you, at your expense. Unacceptable returns include, but are not limited to, worn or used product. Any indication of wear or usage (i.e., perfume or cologne smell, deodorant marks, body odor, crotch soiling, or soiling of any kind), will be refused and returned. No exceptions will be made.